Unfortunately, the only clerk in the office was overwhelmed with at least 6 customers. I had a 10 o’clock appointment and wasn’t seen until 11. I waived the renters insurance and was told I had to bring my homeowners declaration page, which I provided. That evening, my debit card was charged the renters insurance. Called 3 days ago to have it removed and it still isn’t resolved. Only reason I am staying with the facility is because it is close to my residence. I checked prices a week prior to reserving the unit and it was $79 a month. Two days before I went to the facility to finalize the transaction, the price jumped to $97 a month.
- Alfred Ferretti Jr, 03/01/2021